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Frequently Asked Questions About Brevo

Brevo is unique because it’s not just an email tool — it’s a full marketing and communication platform. Along with emails, you can manage SMS and WhatsApp outreach, live chat, marketing automation, and even CRM features in one place. This all-in-one approach gives businesses more power and flexibility at a lower cost compared to many competitors that only focus on email.

Yes! Brevo is beginner-friendly and very easy to navigate. You get a drag-and-drop builder, ready-made templates, and step-by-step guidance for workflows. Even if you’ve never sent a marketing email before, you can create attractive campaigns quickly without needing design or coding expertise.

Definitely. Brevo’s automation system is built for businesses that want to save time and keep their marketing running automatically. You can set up sequences like welcome emails, customer follow-ups, abandoned cart reminders, and personalized messages triggered by user actions — helping you stay engaged with customers while you focus on other tasks.

For many new users, yes. The free plan includes daily email sending, unlimited contacts, basic automation, and access to its main design tools. It’s a great entry point to test Brevo’s features, grow your list, and launch campaigns — all without paying upfront.